Who This Applies To
This policy covers anyone who visits or creates an account on Cherry Gold Casino. It doesn't matter whether you're browsing casually or actively using features on the platform — if you're interacting with the site in any meaningful way, this policy is relevant to you.
What Information We Collect and Why
There are two broad categories of information we work with: what you give us directly, and what the site picks up automatically.
Information You Provide
- Your name and email address when you register
- Your date of birth, used to verify eligibility
- Contact details you submit through forms or support requests
- Any preferences or settings you configure within your account
Information Collected Automatically
- Your IP address and general geographic region
- Browser type, device model, and operating system
- Pages visited, time spent on each page, and navigation patterns
- Cookies and similar tracking technologies (more on this below)
None of this is collected out of curiosity. Each piece of data serves a specific function — keeping the service running properly, letting us identify issues, and making sure the experience feels consistent across sessions.
How We Use What We Collect
Here's what the data actually gets used for, without vague justifications:
- Verifying your identity when you log in or contact support
- Sending account-related emails — confirmations, updates, responses to your queries
- Detecting irregular or suspicious activity that might affect the integrity of the platform
- Understanding which parts of the site work well and which need improvement
- Complying with legal and regulatory requirements applicable in your region
We do not sell your personal information. We do not pass it to advertising networks for third-party targeting. That's not a policy aspiration — it's simply not something we do.
Cookies and Tracking
Cookies are small files stored on your device when you visit the site. They help us remember things — like whether you're logged in or what your language preference is — so you don't have to re-enter details every time.
| Cookie Type | What It Does | Can You Disable It? |
| Essential | Keeps core functions running (login, session stability) | No – the site won't function without these |
| Analytical | Tracks traffic and usage patterns for internal review | Yes – via browser settings |
| Preference | Remembers your site settings between visits | Yes – though you'll lose saved preferences |
Your browser gives you the ability to block or delete cookies at any time. Doing so for essential cookies will affect how the site performs for you.
Sharing Data With Third Parties
There are situations where your data is handled by external services. This happens when:
- A technology provider hosts part of the platform's infrastructure
- An analytics tool processes aggregated usage data on our behalf
- A regulatory authority requires us to submit certain records
In every case, any third party handling your data is required to treat it with the same level of care we do. They can only use it for the purpose we've specified — not for anything else on their end.
How Long We Keep Your Data
We don't hold onto information indefinitely. Active account data is retained while your account remains open. If you close your account, we keep the minimum necessary records for the period required by applicable law — typically to satisfy audit or compliance obligations. After that window closes, the data is deleted or anonymized.
Your Rights Over Your Information
Depending on where you're located, you likely have specific rights around your personal data. In straightforward terms, you can:
- Ask us what data we hold about you
- Request corrections if something on file is wrong
- Ask us to delete your data, subject to any legal hold periods
- Object to how your data is being used in certain circumstances
- Ask for a copy of your data in a portable format
To act on any of these, you can reach out to us directly. We aim to respond within a reasonable timeframe and won't make the process unnecessarily complicated.
Security Measures
Reasonable precautions are in place to protect your data from unauthorized access or accidental loss. This includes encrypted connections, access controls on internal systems, and routine reviews of how data is stored and handled. No system is completely immune to risk, but we take the practical steps within our control seriously.
Children and Minors
Our services are not intended for anyone under the age of 18. We do not knowingly collect data from minors. If we become aware that a minor has submitted personal information, that information is removed promptly.
Changes to This Policy
This document will be updated when something meaningful changes — whether that's a new feature, a change in how data is processed, or updated legal requirements. When that happens, the revised version will be published here. We won't bury changes in the footer without notice.
Frequently Asked Questions
Can I use the site without giving any personal information?
You can browse parts of the site without registering, but accessing account features requires you to provide basic identifying details. Automatic data like IP address and browser type is collected regardless of whether you have an account.
Does Cherry Gold Casino share my data with other companies for marketing?
No. Your data is not shared with third parties for marketing purposes. We don't operate that way, and it's not something we intend to change.
How do I request a copy of my data?
Contact our support team using the details below. Be specific about what you're looking for, and we'll pull together what we have on file. The process is straightforward — no forms to navigate, just a direct request.
What happens to my data if I close my account?
Most of your data is deleted once your account is closed. Some records may be kept for a defined period to meet regulatory requirements, after which they are removed entirely.
Contact Us
If you have questions about anything covered in this policy, or want to exercise any of your data rights, get in touch with our support team:
We're here to give clear answers — not automated replies that send you in circles.